PRIVACY
POLICY

Basics

Okinawa Tourist Service, Inc. (hereinafter referred to as "the company") collects information on everyone who interacts with our company to the extent necessary for the smooth operation of the services provided. The collected information is handled appropriately within the scope of the purpose of use.

Business Name, Address and Name of Representative

Okinawa Tourist Service Incorporated
1-2-3 Matsuo, Naha City, Okinawa Prefecture 900-8602

Scope and purpose of use of collected information

Personal information of the customer collected by the Company is used only when special consideration is required, and the minimum necessary to provide required services by the Company.
The Company and its group companies use collected personal information for conducting business that is necessary for providing services the customer has requested. The information is not used for any other purposes.
The Company shall jointly and indirectly collaborate with the Group companies concerning the minimum extent of information necessary, such as name, address, telephone number or e-mail address, for conducting business with the customer

Shared usage of personal information providing

We share the personal information of our customers with the following companies within our Group, for the purpose of sales promotion activities, for example product development, product proposals, and for contacting and replying to customers.
Personal information shared with our group companies includes name, address, phone number, gender, age, date of birth, email address and product purchase history, etc.

*Companies within our Group which we share information with (as of April 1, 2024)

(1) OTS Transport Service Co., Ltd.
(2) Hokkaido Tours Co., Ltd.
(3) OTS MICE MANAGEMENT Co., Ltd.
(4) OTS Service Management Research Institute Co., Ltd.
(5) Other companies within our Group

Restrictions and provision of use

Unless there is a legal request for disclosure under pertinent laws and regulations, or some illegal act, such as unauthorized access, intimidation, or other similar matter is involved, or some other special reason, we will use the collected information only for our own purposes. We do not divulge the private information of our customers to third parties.
When handling personal information, we strongly recognize the importance of protecting personal information, and operate accordingly when using it. Also, when outsourcing the processing of all or part of personal information in the possession of the Company to a third party, full consideration is given to the selection of the outsourcing party, including necessary supervision, etc. and we make our best effort that proper management of the information takes place, similar to the Company’s.

Security on Personal Information

We will endeavor to ensure that your personal information is kept up to date and accurate, and will also take the following measures to manage its security.

* We take preventative and corrective measures against unauthorized access, dissemination, loss, or damage to your personal information.
* We provide requisite training and supervision to employees regarding the protection and appropriate management of the personal information of our customers.
* When we outsource work, we appropriately supervise outsourcers, for example entering into contracts regarding personal information protection with the outsourcer, and confirming whether they safely manage the personal information of customers.
* We carry out regular audits regarding how our customers' personal information is managed, and we continually improve safety measures as necessary, including verification of our personal information protection management systems (our initiatives towards personal information protection).

Measures in case of accident

In case of accident, such as leaking of personal information, we will investigate the facts and causes, and take necessary measures to prevent secondary damage, recurrence, etc. We will take all proper steps to respond appropriately.

Information disclosure, correction, deletion of personal data

Those who wish to correct the contents, add or delete, stop or cancel the use of personal information or stop offering it to a third party, please contact the inquiry window. After confirming that you are the customer or his or her principal representative, we will take necessary measures according to pertinent laws and regulations within a reasonable time. Also, if we can’t respond to all or part of your request, we will explain the reason.

Cross-border Data Transfers

Your personal information may be transferred to and retained at a country, prefecture or municipality where the laws in relation to protecting personal information of the country, prefecture or municipality of your residence cannot be enforced. In case of sending your information to the Company from your residence outside Japan, the Company shall transfer and process your personal information in Japan. By sending your personal information to the Company, you are deemed to agree to this Privacy Policy and also to agree with the relocation of your information abroad.

Use of cookies etc.

We may use cookies, Web Beacons or other similar technologies for the following purposes on our site.
· To allow us to provide our customers customized services by referring to stored customer's registration information when logging in to the authentication service.
· To express the most appropriate advertisement on another company's website based on the content that the customer is interested in and the usage situation on this website.
· To monitor the number of users and traffic on this website.
· To improve our services.
· To prompt the user to re-enter the password (re-authentication), when the customer has passed a certain time on the site, to maintain security.
　* Saved content does not include information that can identify individuals, such as names and telephone numbers.

In order to disable cookies, please change the settings on your web browser to reject cookies.
However, by disabling cookies, there are some functions of this site that you may not be able to use.
By accessing the opt-out page of each of the advertisement distributors listed below, you can disable this feature and prevent the use of cookies and access data by the advertisement distributors.
Google Opt-out page
Yahoo! Opt-out page (in Japanese only)

Our website uses Google's analytics tool, Google Analytics, to understand how our website and apps are used. We use cookies to collect anonymous information, and report on website and app usage trends. The main cookie used by Google Analytics is named "_ga". Google uses this cookie not only to report on how you use the website, but also to improve relevant of the ads you see on Google services (including Google Search) and the web, and to measure how you interact with the ads that Google displays. These advertising cookies may be used alongside data collected by Google Analytics regarding Google Services.
* Please click here for the Google Analytics cookie policy.
* To disable the use of data by Google Analytics JavaScript (analytics.js, gtag.js), please download the Google Analytics opt -out add-on from
https://tools.google.com/dlpage/gaoptout?hl=en

Continual Improvement

The Company shall review situations related to handling personal information as appropriate, and in striving to continuously improve such situations, the Company may revise the Privacy Policy as necessary. The Company shall not reduce the rights of the users based on the Privacy Policy without the explicit approval from the users. Also, the Company shall post any changes in the Privacy Policy on this page, and in case of a significant change, the Company shall strive to notify the relevant parties in more definitive ways.

Other

We may revise this protection policy. When revising, we will post the information on this website.